Impeccable
service

The exhilaration of the journey through the waves doesn’t end when you return to terra firma; it lives on in the mind. The spirit of the sea is alive and well in those who always take good care of their boat. Custom Line is on hand throughout the year with the services to give your yacht the fully personalised attention she deserves.

Customer Care

Excellence is the ability to turn every voyage into a dream; but it doesn’t stop there. When you purchase a Custom Line yacht, you reap the full reward of your time on the sea, savouring wave after wave in total peace of mind. And that is why it’s an article of faith for Custom Line to provide flawless long-term assistance to our clients, with a range of aftersales services specific to every type of yacht, developed together with our premier partners.

Spare parts

Safety and reliability, all year round. The Ferretti Group Service Points keep over 8,000 components in stock at all times, including in the summer months. In the key areas of the Mediterranean and the USA, our warehouse network makes parts available even faster.

After sales

Custom Line expertise is always at hand for those who love the sea. Our team of professionals will respond promptly, whatever technical assistance you may require.
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The service
university

For many years now, Ferretti Group has been running a technical-training school for our global service network. The regularly updated programme offers classroom tuition, visits and practical training both in the yard and on board the Group’s yachts. The aim is to enhance and refresh Custom Line professionals’ skills by involving them in every step of the manufacture and maintenance of the on-board systems and installations.
serviceuniversity.ferrettigroup.com

Convergence

Custom Line offers an in-depth training course for captains of Ferretti Group vessels on how to handle a motor yacht. The content features a blend of classroom teaching and outdoor activities.
convergence.ferrettigroup.com