Our customer care

Background Services

Impeccabile Service

The exhilaration of the journey through the waves doesn’t end when you return to terra firma; it lives on in the mind. The spirit of the sea is alive and well in those who always take good care of their boat. Custom Line is on hand throughout the year with the services to give your yacht the fully personalised attention she deserves.

Safety and reliability, all year round. The Ferretti Group Service Points keep over 8,000 components in stock at all times, including in the summer months. In the key areas of the Mediterranean and the USA, our warehouse network makes parts available even faster.

Custom Line expertise is always at hand for those who love the sea. Our team of professionals will respond promptly, whatever technical assistance you may require.

For many years now, Ferretti Group has been running a technical training school for our global service network. The regularly updated programme offers classroom tuition, visits and practical training both in the yard and on board the Group’s yachts. The aim is to enhance and refresh the skills of Custom Line's professionals by involving them in every step of the manufacturing and maintenance process for on-board systems and installations.

Visit Service University web site

Custom Line offers an in-depth training course for captains of Ferretti Group vessels on how to handle a motor yacht. The content features a blend of classroom teaching and outdoor activities.

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